# Vronika Terms of Service Effective: July 22, 2026. Questions: team@vronika.co --- ## 1. Acceptance of these Terms These Terms of Service govern access to vronika.co, Vronika demonstrations, and services that link to these Terms (collectively, the “Services”). By accessing or using the Services, you agree to these Terms. If you use the Services for a business or other organization, you represent that you have authority to bind that organization, and “you” includes that organization. If you do not agree to these Terms, do not use the Services. A signed order form, statement of work, data-processing addendum, or other written agreement with Vronika controls if it expressly conflicts with these Terms. ## 2. The Services and demonstrations Vronika provides software, workflow automation, connected business tools, AI-assisted experiences, and demonstrations of branded digital operations. Features may change as the platform develops. A demonstration is illustrative. It is not a representation that a featured business has purchased, approved, endorsed, or deployed the demonstration, and it is not a guarantee of performance, revenue, savings, availability, or business results. ## 3. Accounts and authorized use You must provide accurate information, keep credentials and access links secure, and promptly notify us if you believe access has been compromised. You are responsible for activity performed through your account or credentials, except to the extent caused by our failure to use reasonable safeguards. You may use the Services only if you can form a binding contract and your use is permitted by applicable law. You may not share access in a way that defeats account, security, or usage controls. ## 4. Your content and instructions You retain ownership of content, data, materials, URLs, prompts, and instructions you submit to the Services (“Customer Content”). You grant Vronika a limited right to host, copy, process, transmit, and display Customer Content only as needed to provide, secure, support, and improve the Services and to comply with law. You represent that you have the rights and permissions needed for Customer Content and for any systems, accounts, or data sources you ask us to access. Do not submit sensitive personal data unless the relevant feature and agreement expressly permit it. ## 5. Acceptable use You may not use the Services to: - violate law, another person’s rights, or a contractual duty; - access accounts, systems, websites, or data without authorization; - upload malware, probe for vulnerabilities, bypass security controls, or disrupt the Services; - send unlawful, deceptive, harassing, or unsolicited communications; - misrepresent AI-generated or demonstration content as verified fact; - reverse engineer or extract source code except where that restriction is prohibited by law; or - use the Services to make high-impact decisions about a person without appropriate human review and a lawful basis. ## 6. AI-assisted output and human review The Services may generate text, images, recommendations, summaries, classifications, or actions using artificial intelligence. AI output can be incomplete, inaccurate, or unsuitable for a particular purpose. You must review output before relying on it or using it externally, especially for legal, financial, employment, medical, safety, eligibility, or other consequential matters. You are responsible for deciding whether and how to use output. Vronika does not promise that output is unique, error-free, or free from third-party claims, and similar output may be generated for others. ## 7. Connected and third-party services The Services may connect with platforms selected by you, such as communications, commerce, scheduling, accounting, advertising, storage, or AI providers. Your use of a third-party service is governed by that provider’s terms and privacy practices. We are not responsible for a third party’s service, content, availability, or acts. You authorize us to exchange data with a connected service only as needed to carry out your instructions and provide the requested integration. You can end that authorization by disconnecting the integration, subject to technical and contractual requirements. ## 8. Fees and commercial terms Prices displayed on the website are product information and may not include implementation, usage, third-party, tax, or custom-work charges. A purchase is not complete until the parties accept the applicable order form or other written commercial agreement. That agreement states the fees, payment schedule, renewal, cancellation, and service commitments for the purchase. ## 9. Vronika property The Services, including software, interfaces, designs, documentation, and underlying technology, are owned by Vronika or its licensors and are protected by applicable intellectual-property laws. Except for the limited right to use the Services under these Terms, no rights are transferred to you. If you provide feedback, you permit us to use it without restriction or compensation, but we will not identify you publicly as its source without permission. ## 10. Privacy Our Privacy Policy explains how Vronika handles personal data when acting for its own purposes. When we process personal data on a customer’s documented instructions, the customer’s privacy notice and the applicable customer agreement also govern that processing. ## 11. Availability, suspension, and changes We work to keep the Services available and secure, but uninterrupted operation is not guaranteed. We may suspend access to address a security risk, prevent harm, comply with law, maintain the Services, or respond to a material breach of these Terms. We may change or discontinue free website features and demonstrations. ## 12. Disclaimers TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL DEMONSTRATIONS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TRIFECTA AI OPERATIONS DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT OUTPUT OR RESULTS WILL BE ACCURATE OR MEET YOUR REQUIREMENTS. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded. ## 13. Limits on liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRIFECTA AI OPERATIONS AND ITS AFFILIATES, PERSONNEL, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICES. FOR FREE WEBSITE FEATURES AND DEMONSTRATIONS, OUR AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICES WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). FOR PAID SERVICES, ANY DIFFERENT LIABILITY CAP IN THE APPLICABLE WRITTEN COMMERCIAL AGREEMENT CONTROLS. These limits do not apply where prohibited by law or to liability that cannot lawfully be limited. ## 14. Ending use of the Services You may stop using free website features at any time. Paid-service termination rights are stated in the applicable written commercial agreement. Sections that by their nature should survive termination—including ownership, disclaimers, liability limits, and dispute provisions—will survive. ## 15. Changes and contact We may update these Terms to reflect changes in the Services, law, or business practices. The date at the top shows when the Terms were last updated. If a change materially affects an active paid service, notice will be provided as required by the applicable agreement or law. Questions about these Terms may be sent to team@vronika.co.